AI Voice Agent for Removalists: Capture Every Missed Call Instantly

Every missed call or form enquiry could be a booked job slipping through your fingers.
In the removals industry, where most customers contact 2–3 companies before choosing, speed is everything.

If your team is busy, out on jobs, or closed for the night, potential customers don’t wait — they move on.

That’s why leading removalists are now using AI voice agents like Stella to respond instantly, 24/7 — capturing every lead, qualifying jobs, and even handling basic quoting.

1. The Problem: Missed Enquiries = Missed Revenue

Even the best operations teams can’t pick up every call.

During peak moving season, phone lines get flooded. After-hours calls go unanswered. Web form leads sit in inboxes until the next morning — and by then, your competitors have already booked the job.

Industry data shows that if you respond within 5 minutes, you’re 10x more likely to win the customer. Wait an hour, and that chance drops below 10%.

2. Meet Stella — Your AI Booking Assistant

Stella is a 24/7 voice agent trained to sound natural, helpful, and professional.
When a customer submits a quote form or calls after hours, Stella:

• Calls the customer instantly

• Captures job details (move type, addresses, inventory)

• Explains your pricing model and fixed fees

• Handles common objections (“too expensive”, “call me later”)

• Sends structured summaries to your ops inbox or CRM

You can try Stella in action here:
Demo (Instant Callback)

3. Five Ways Removalists Are Using Stella

Use Case Impact:

• Instant Lead Capture

• Inbound Overflow Handling

• Pre-Move Reminders

• Post-Move Surveys

• 24/7 Enquiry Coverage

4. Real Results for Removalists

Teams using Stella report:

• 30–50% more booked jobs from the same website traffic

• Fewer “no-shows” and last-minute confusions

• Happier customers who appreciate instant responses

One operator told us,

“We used to lose leads overnight — now Stella handles them while we sleep.”

5. How It Fits into Your Workflow

No new systems, no apps.
Stella plugs directly into your existing website form or phone line.

Here’s how it works:
Customer submits form → Stella calls → Details captured → Summary sent to your team → Job booked.