LEGAL
LEGAL
LEGAL
Privacy Policy
Privacy Policy
Privacy Policy
Privacy Policy
Last Updated: 27/07/2025
Last Updated: 27/07/2025
Last Updated: 27/07/2025
Introduction
Introduction
Introduction
Welcome to Dialgood, a product of Chirpy AU Pty Ltd.
Welcome to Dialgood, a product of Chirpy AU Pty Ltd.
Chirpy AU Pty Ltd (“we,” “us,” or “our”) operates https://dialgood.com (the “Service”).
This Privacy Policy governs your use of our Service and explains how we collect, safeguard, and disclose information arising from your use of it. By using the Service, you agree to the collection and use of information in accordance with this policy.
Our Terms of Service govern all use of our Service and, together with this Privacy Policy, constitute your agreement with us (“Agreement”).
Chirpy AU Pty Ltd (“we,” “us,” or “our”) operates https://dialgood.com (the “Service”).
This Privacy Policy governs your use of our Service and explains how we collect, safeguard, and disclose information arising from your use of it. By using the Service, you agree to the collection and use of information in accordance with this policy.
Our Terms of Service govern all use of our Service and, together with this Privacy Policy, constitute your agreement with us (“Agreement”).
Definitions
Definitions
Definitions
SERVICE: The https://dialgood.com website operated by Chirpy AU Pty Ltd.
PERSONAL DATA: Information about a living individual that can be used to identify them.
USAGE DATA: Data collected automatically (e.g., duration of page visits, browser type).
COOKIES: Small files stored on your device to track usage.
DATA CONTROLLER: The entity determining the purpose and manner of processing Personal Data. Chirpy AU Pty Ltd is the Data Controller for your data.
DATA PROCESSORS (or Service Providers): Entities processing data on behalf of the Controller.
DATA SUBJECT: The individual whose personal data is being processed.
USER: Any person using our Service (you).
SERVICE: The https://dialgood.com website operated by Chirpy AU Pty Ltd.
PERSONAL DATA: Information about a living individual that can be used to identify them.
USAGE DATA: Data collected automatically (e.g., duration of page visits, browser type).
COOKIES: Small files stored on your device to track usage.
DATA CONTROLLER: The entity determining the purpose and manner of processing Personal Data. Chirpy AU Pty Ltd is the Data Controller for your data.
DATA PROCESSORS (or Service Providers): Entities processing data on behalf of the Controller.
DATA SUBJECT: The individual whose personal data is being processed.
USER: Any person using our Service (you).
Information Collection and Use
Information Collection and Use
Information Collection and Use
Information Collection and Use
We collect several types of information to provide and improve our Service.
We collect several types of information to provide and improve our Service.
We collect several types of information to provide and improve our Service.
We collect several types of information to provide and improve our Service.
Types of Data Collected
Types of Data Collected
Types of Data Collected
Types of Data Collected
Personal Data
Personal Data
Personal Data
Personal Data
We may ask for personally identifiable information, such as:
Name
Email address
Phone number
Billing address
Cookies and usage data
You may opt out of receiving promotional communications by following the unsubscribe link.
We may ask for personally identifiable information, such as:
Name
Email address
Phone number
Billing address
Cookies and usage data
You may opt out of receiving promotional communications by following the unsubscribe link.
We may ask for personally identifiable information, such as:
Name
Email address
Phone number
Billing address
Cookies and usage data
You may opt out of receiving promotional communications by following the unsubscribe link.
We may ask for personally identifiable information, such as:
Name
Email address
Phone number
Billing address
Cookies and usage data
You may opt out of receiving promotional communications by following the unsubscribe link.
Usage Data
Usage Data
Usage Data
Usage Data
We collect data such as:
IP address
Browser and device type
Pages visited
Time and date of visit
Diagnostic data
We collect data such as:
IP address
Browser and device type
Pages visited
Time and date of visit
Diagnostic data
We collect data such as:
IP address
Browser and device type
Pages visited
Time and date of visit
Diagnostic data
We collect data such as:
IP address
Browser and device type
Pages visited
Time and date of visit
Diagnostic data
Location Data
Location Data
Location Data
Location Data
If permitted, we may use location data to enhance Service features.
If permitted, we may use location data to enhance Service features.
If permitted, we may use location data to enhance Service features.
If permitted, we may use location data to enhance Service features.
Tracking Technologies
Tracking Technologies
Tracking Technologies
Tracking Technologies
We use cookies and similar technologies (e.g., scripts, tags, beacons) for analytics and personalization.
We use cookies and similar technologies (e.g., scripts, tags, beacons) for analytics and personalization.
We use cookies and similar technologies (e.g., scripts, tags, beacons) for analytics and personalization.
We use cookies and similar technologies (e.g., scripts, tags, beacons) for analytics and personalization.
Cookies used:
Session Cookies – to operate the Service
Preference Cookies – to remember preferences
Security Cookies – for authentication and protection
Advertising Cookies – for relevant advertising
You may disable cookies in your browser settings.
Cookies used:
Session Cookies – to operate the Service
Preference Cookies – to remember preferences
Security Cookies – for authentication and protection
Advertising Cookies – for relevant advertising
You may disable cookies in your browser settings.
Cookies used:
Session Cookies – to operate the Service
Preference Cookies – to remember preferences
Security Cookies – for authentication and protection
Advertising Cookies – for relevant advertising
You may disable cookies in your browser settings.
Cookies used:
Session Cookies – to operate the Service
Preference Cookies – to remember preferences
Security Cookies – for authentication and protection
Advertising Cookies – for relevant advertising
You may disable cookies in your browser settings.
Platform Data
Platform Data
Platform Data
Platform Data
Dialgood is a voice AI platform. As part of providing our Services, we may process and store the following:
Dialgood is a voice AI platform. As part of providing our Services, we may process and store the following:
Dialgood is a voice AI platform. As part of providing our Services, we may process and store the following:
Dialgood is a voice AI platform. As part of providing our Services, we may process and store the following:
Assistants
We store configuration data, prompts, templates, and dialog flows for AI voice agents.
Assistants
We store configuration data, prompts, templates, and dialog flows for AI voice agents.
Assistants
We store configuration data, prompts, templates, and dialog flows for AI voice agents.
Assistants
We store configuration data, prompts, templates, and dialog flows for AI voice agents.
Calls
We process:
Caller metadata: phone numbers, call timestamps
Media: call recordings (if enabled)
Transcripts: speech-to-text output
Logs: AI response flows
Data is retained per customer settings and deleted upon request.
Calls
We process:
Caller metadata: phone numbers, call timestamps
Media: call recordings (if enabled)
Transcripts: speech-to-text output
Logs: AI response flows
Data is retained per customer settings and deleted upon request.
Calls
We process:
Caller metadata: phone numbers, call timestamps
Media: call recordings (if enabled)
Transcripts: speech-to-text output
Logs: AI response flows
Data is retained per customer settings and deleted upon request.
Calls
We process:
Caller metadata: phone numbers, call timestamps
Media: call recordings (if enabled)
Transcripts: speech-to-text output
Logs: AI response flows
Data is retained per customer settings and deleted upon request.
Credentials
We securely store encrypted API keys and webhook URLs required to operate third-party integrations. These are removed upon request or when no longer needed.
Credentials
We securely store encrypted API keys and webhook URLs required to operate third-party integrations. These are removed upon request or when no longer needed.
Credentials
We securely store encrypted API keys and webhook URLs required to operate third-party integrations. These are removed upon request or when no longer needed.
Credentials
We securely store encrypted API keys and webhook URLs required to operate third-party integrations. These are removed upon request or when no longer needed.
Phone Numbers
We securely store encrypted API keys and webhook URLs required to operate third-party integrations. These are removed upon request or when no longer needed.
Phone Numbers
We securely store encrypted API keys and webhook URLs required to operate third-party integrations. These are removed upon request or when no longer needed.
Phone Numbers
We securely store encrypted API keys and webhook URLs required to operate third-party integrations. These are removed upon request or when no longer needed.
Phone Numbers
We securely store encrypted API keys and webhook URLs required to operate third-party integrations. These are removed upon request or when no longer needed.
Other Data
Other Data
Other Data
Other Data
We may collect additional details, including those needed for billing, two-factor authentication, or regulatory compliance.
We may collect additional details, including those needed for billing, two-factor authentication, or regulatory compliance.
We may collect additional details, including those needed for billing, two-factor authentication, or regulatory compliance.
We may collect additional details, including those needed for billing, two-factor authentication, or regulatory compliance.
Use of Data
We use the collected data to:
Use of Data
We use the collected data to:
Use of Data
We use the collected data to:
Use of Data
We use the collected data to:
Provide and maintain our Service
Notify you of updates or changes
Enable interactive features
Provide support
Monitor usage
Improve performance
Conduct analytics
Communicate promotions (if opted in)
Enforce legal rights
Provide and maintain our Service
Notify you of updates or changes
Enable interactive features
Provide support
Monitor usage
Improve performance
Conduct analytics
Communicate promotions (if opted in)
Enforce legal rights
Provide and maintain our Service
Notify you of updates or changes
Enable interactive features
Provide support
Monitor usage
Improve performance
Conduct analytics
Communicate promotions (if opted in)
Enforce legal rights
Provide and maintain our Service
Notify you of updates or changes
Enable interactive features
Provide support
Monitor usage
Improve performance
Conduct analytics
Communicate promotions (if opted in)
Enforce legal rights
Data Retention
We retain:
Personal Data only as long as necessary to fulfill purposes stated in this policy
Usage Data for analysis and security
Data is deleted upon request or per legal obligations
Data Retention
We retain:
Personal Data only as long as necessary to fulfill purposes stated in this policy
Usage Data for analysis and security
Data is deleted upon request or per legal obligations
Data Retention
We retain:
Personal Data only as long as necessary to fulfill purposes stated in this policy
Usage Data for analysis and security
Data is deleted upon request or per legal obligations
Data Retention
We retain:
Personal Data only as long as necessary to fulfill purposes stated in this policy
Usage Data for analysis and security
Data is deleted upon request or per legal obligations
Data Transfer
Your data may be transferred and maintained on servers located outside your jurisdiction. By submitting your data, you consent to such transfers, including to countries with different data protection standards (e.g., the United States).
Data Transfer
Your data may be transferred and maintained on servers located outside your jurisdiction. By submitting your data, you consent to such transfers, including to countries with different data protection standards (e.g., the United States).
Data Transfer
Your data may be transferred and maintained on servers located outside your jurisdiction. By submitting your data, you consent to such transfers, including to countries with different data protection standards (e.g., the United States).
Data Transfer
Your data may be transferred and maintained on servers located outside your jurisdiction. By submitting your data, you consent to such transfers, including to countries with different data protection standards (e.g., the United States).
Disclosure of Data
We may share data:
Disclosure of Data
We may share data:
Disclosure of Data
We may share data:
Disclosure of Data
We may share data:
To comply with legal obligations
In connection with a merger or sale
With our affiliates or service providers
With your consent
To protect rights and safety of Chirpy, our users, or others
To comply with legal obligations
In connection with a merger or sale
With our affiliates or service providers
With your consent
To protect rights and safety of Chirpy, our users, or others
To comply with legal obligations
In connection with a merger or sale
With our affiliates or service providers
With your consent
To protect rights and safety of Chirpy, our users, or others
To comply with legal obligations
In connection with a merger or sale
With our affiliates or service providers
With your consent
To protect rights and safety of Chirpy, our users, or others
Data Security
We use commercially reasonable efforts to protect your data, but no method is 100% secure. Please use caution when transmitting data online.
Data Security
We use commercially reasonable efforts to protect your data, but no method is 100% secure. Please use caution when transmitting data online.
Data Security
We use commercially reasonable efforts to protect your data, but no method is 100% secure. Please use caution when transmitting data online.
Data Security
We use commercially reasonable efforts to protect your data, but no method is 100% secure. Please use caution when transmitting data online.
Your Rights Under GDPR (if applicable)
If you are an EU/EEA resident, you may:
Your Rights Under GDPR (if applicable)
If you are an EU/EEA resident, you may:
Your Rights Under GDPR (if applicable)
If you are an EU/EEA resident, you may:
Your Rights Under GDPR (if applicable)
If you are an EU/EEA resident, you may:
Access, update, or delete your Personal Data
Correct inaccurate data
Object to processing
Restrict processing
Receive a copy in portable format
Withdraw consent
Access, update, or delete your Personal Data
Correct inaccurate data
Object to processing
Restrict processing
Receive a copy in portable format
Withdraw consent
Access, update, or delete your Personal Data
Correct inaccurate data
Object to processing
Restrict processing
Receive a copy in portable format
Withdraw consent
Access, update, or delete your Personal Data
Correct inaccurate data
Object to processing
Restrict processing
Receive a copy in portable format
Withdraw consent
To exercise your rights, contact: support@dialgood.tech
To exercise your rights, contact: support@dialgood.tech
To exercise your rights, contact: support@dialgood.tech
To exercise your rights, contact: support@dialgood.tech
Your Rights Under CCPA (California Residents)
If you're a California resident, you may:
Your Rights Under CCPA (California Residents)
If you're a California resident, you may:
Your Rights Under CCPA (California Residents)
If you're a California resident, you may:
Your Rights Under CCPA (California Residents)
If you're a California resident, you may:
Request disclosure of what personal info we collect and how we use it
Request deletion of your personal info
Opt out of any “sale” of your personal info (we do not sell your data)
To exercise your rights, email: support@dialgood.tech with the subject “CCPA Request.”
Request disclosure of what personal info we collect and how we use it
Request deletion of your personal info
Opt out of any “sale” of your personal info (we do not sell your data)
To exercise your rights, email: support@dialgood.tech with the subject “CCPA Request.”
Request disclosure of what personal info we collect and how we use it
Request deletion of your personal info
Opt out of any “sale” of your personal info (we do not sell your data)
To exercise your rights, email: support@dialgood.tech with the subject “CCPA Request.”
Request disclosure of what personal info we collect and how we use it
Request deletion of your personal info
Opt out of any “sale” of your personal info (we do not sell your data)
To exercise your rights, email: support@dialgood.tech with the subject “CCPA Request.”
Do Not Track Signals
We honor Do Not Track browser signals.
Do Not Track Signals
We honor Do Not Track browser signals.
Do Not Track Signals
We honor Do Not Track browser signals.
Do Not Track Signals
We honor Do Not Track browser signals.
Service Providers
We may use third-party providers for:
Service Providers
We may use third-party providers for:
Service Providers
We may use third-party providers for:
Service Providers
We may use third-party providers for:
Analytics (e.g., Google Analytics, PostHog, Segment)
Hosting and infrastructure (e.g., AWS, Cloudflare)
Payments (e.g., Stripe)
They have access to your Personal Data only to perform services on our behalf.
Analytics (e.g., Google Analytics, PostHog, Segment)
Hosting and infrastructure (e.g., AWS, Cloudflare)
Payments (e.g., Stripe)
They have access to your Personal Data only to perform services on our behalf.
Analytics (e.g., Google Analytics, PostHog, Segment)
Hosting and infrastructure (e.g., AWS, Cloudflare)
Payments (e.g., Stripe) They have access to your Personal Data only to perform services on our behalf.
Analytics (e.g., Google Analytics, PostHog, Segment)
Hosting and infrastructure (e.g., AWS, Cloudflare)
Payments (e.g., Stripe)
They have access to your Personal Data only to perform services on our behalf.
Children’s Privacy
Our Services are not intended for individuals under 13. We do not knowingly collect data from children. If you become aware that a child has provided us with Personal Data, please contact us immediately.
Children’s Privacy
Our Services are not intended for individuals under 13. We do not knowingly collect data from children. If you become aware that a child has provided us with Personal Data, please contact us immediately.
Children’s Privacy
Our Services are not intended for individuals under 13. We do not knowingly collect data from children. If you become aware that a child has provided us with Personal Data, please contact us immediately.
Children’s Privacy
Our Services are not intended for individuals under 13. We do not knowingly collect data from children. If you become aware that a child has provided us with Personal Data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date. We will notify you via email or through the Service if material changes occur.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date. We will notify you via email or through the Service if material changes occur.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date. We will notify you via email or through the Service if material changes occur.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date. We will notify you via email or through the Service if material changes occur.
Contact Us
If you have any questions or requests regarding this Privacy Policy:
📧 Email: support@dialgood.tech
🌐 Website: https://dialgood.com
Contact Us
If you have any questions or requests regarding this Privacy Policy:
📧 Email: support@dialgood.tech
🌐 Website: https://dialgood.com
Contact Us
If you have any questions or requests regarding this Privacy Policy:
📧 Email: support@dialgood.tech
🌐 Website: https://dialgood.com
Contact Us
If you have any questions or requests regarding this Privacy Policy:
📧 Email: support@dialgood.tech
🌐 Website: https://dialgood.com
